Exchange and refund conditions for in-store purchases
RETURN WITH ORIGINAL RECEIPT
If you are not completely satisfied with your unworn and unwashed merchandise, you can return your item or items for a complete refund or exchange within 30 days of your purchase. Items must have original hangtag.
Refunds will be issued using the original method of payment used in the initial purchase. Items purchased with a gift card will be reimbursed on a new gift card or on exchange only.
RETURN WITHOUT THE ORIGINAL RECEIPT
All exchanges and refunds require a receipt. Without a receipt, we will not be able to issue a refund or exchange.
The Brande Group offers a one-time price adjustment on an item purchased at regular price or on sale within 14 days of the purchase.The original receipt must be presented.
The Brande Group gift cards are exclusively used to purchase our merchandise. The gift cards are non-refundable and have no cash value. The Brande Group is not responsible for any loss, theft, usage or any non-authorized purchases with the gift card.
Due to the intimate nature and hygiene standards of certain items, it is not possible to return underwear, swimwear, earrings and/or socks.
Thank you and see you soon!
All sales are final in liquidation stores